We are committed to provide best services to our valued customers. Though order once placed is non-refundable, But there may be the reasons you want to cancel the order. While keeping your expectations high, we may offer you a full money back subject to: –
- If the desired service has not been provided or you have placed duplicate orders. Please do write to us at book2screenindia@gmail.com with in 7 days of placing your order clearly mentioning the reason. If your concerns holds good, you can expect a full moneyback of fee charged by us excluding any amount paid to the third parties i.e. Government Department, Certification Agencies etc. out of total amount collected from you.
- No refund shall be granted on the grounds of payment made by mistake or change of mind or services availed from somewhere else.
- Shipping cost, handling charges and any other taxes collected are non-refundable in any case.
- NO Refund shall be granted in case the customer failed to provide the required information to process the service request or the contact details supplied in order page are incorrect or the calls are not attended by the applicant.
- The refund policies of our payment gateway are not applicable on us and refund rights are reserved with Element94 Media Solutions Pvt Ltd.
Don’t hesitate in writing to us. This is the best way to get issues resolved. Our team will be happy to help you.
Grievance Office Details
Email Id: book2screenindia@gmail.com
Address: D-90, Sector 30, Noida-201301
